Privacy policy

At Vicci Beauty, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. By using our site, you agree to both our Messaging Terms (view here) and our Messaging Privacy Policy (view here).

 

1. Collecting Personal Information

When you visit our site, we gather information about your device, your interactions, and any necessary details to process purchases. We may also collect additional information if you contact us for customer support. Below is an overview of the types of personal information we collect and why.

Device information

  • Personal Information Collected: Browser version, IP address, time zone, cookies, viewed products, search terms, and site interaction.
  • Purpose: To ensure the site loads accurately and to perform analytics for optimization.
  • Source: Automatically collected through cookies, log files, web beacons, tags, and pixels.
  • Disclosure for Business Purpose: Shared with Shopify, our processor.

Order information

  • Personal Information Collected: Name, billing address, shipping address, payment information, email, and phone number.
  • Purpose: To process orders, arrange shipping, communicate with you, and manage risk or fraud.
  • Source: Collected from you directly.
  • Disclosure for Business Purpose: Shared with Shopify.

Customer Support Information

  • Purpose: To provide you with support.
  • Source: Collected from you directly.
  • Disclosure for Business Purpose: Shared with our support provider, Gorgias.

2. Sharing Personal Information

We share your personal information with service providers to deliver our services. For example:

  • Shopify: We use Shopify to power our store. More about how Shopify handles your data is available here.
  • Legal Compliance: We may share information to comply with legal obligations or to protect our rights.

3. Behavioral Advertising

We use your personal information for targeted advertising and marketing communications. Some examples:

  • Google Analytics: Helps us understand customer behavior on our site. More about Google’s privacy practices here. Opt-out here.
    You can opt out of targeted advertising via:

Facebook Ads Settings
Google Ads Settings
Bing Ads Settings


For more options, visit the Digital Advertising Alliance’s opt-out portal.

4. Using Personal Information

We use your personal information to:

  • Offer and fulfill products and services.
  • Process payments, ship orders, and keep you updated on new products and promotions.

5. Lawful Basis for Processing

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information based on:

  • Your consent.
  • The performance of the contract.
  • Compliance with legal obligations.
  • Our legitimate interests, provided these don’t override your rights.

6. Retention

We will retain your personal information for our records unless and until you request its deletion. For more details, see the ‘Your Rights’ section below.

7. Automatic Decision-Making

We do not engage in fully automated decision-making that legally or significantly affects you. Shopify uses limited automated decision-making to prevent fraud. This includes temporary denylists for IP addresses and credit cards associated with fraudulent activity.

8. Your Rights

GDPR

If you are a resident of the EEA, you have the right to:

  • Access, correct, update, or delete your personal information.
  • Request data portability to a new service.
  • Object to processing based on automated decision-making.

Your personal data is initially processed in Ireland and transferred to storage locations, including Canada and the U.S., as per Shopify’s GDPR Whitepaper.

CCPA

If you are a resident of California, you have the right to:

  • Access, update, or delete your personal information.
  • Request information about data sharing and designate an authorized agent for such requests.

9. Cookies

Cookies are used to improve your experience by storing your preferences and tracking your site activity. You can manage cookies through your browser settings, but blocking cookies may impact the functionality of our site.

For more information on managing cookies, visit All About Cookies.

10. Do Not Track

We currently do not respond to "Do Not Track" signals, as there is no industry consensus on how to handle these requests.

11. Third-Party Pixels and Cookies


We use cookies and other technologies to analyze website traffic and optimize marketing. You may opt out of receiving this type of marketing by visiting
this page.

12. Changes

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page.

13. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

Email: [email protected]

Address: 3100 Stirling Rd, Suite 103, Hollywood, Florida 33021

Last updated: February 24, 2024

If you are dissatisfied with our response, you have the right to file a complaint with your local data protection authority.