FAQs

Standard Processing Time: 1-2 business days for your order to be processed and shipped.

Delivery Time: After processing, please allow the full estimated delivery window (as chosen at checkout) for your order to arrive.

Holiday Season: During peak periods like the holiday season, order processing might take up to 5 business days. We appreciate your patience and understanding.

We strive to get your Vicci Beauty products in your hands as quickly as possible. Thank you for choosing us!

We want you to absolutely love your Vicci Beauty products! If, for any reason, you're not completely satisfied, we offer hassle-free returns or exchanges within 60 days of purchase.

For all the details and any additional questions, our friendly customer service team is happy to help! Simply reach out, and we'll ensure a smooth resolution.

Please note: This offer excludes free gift promotions.

While we can't modify orders once submitted, you can still cancel by emailing Support@viccibeauty.com. We'll do our best to accommodate your request.

Here's how it works:

Order Confirmation: You'll receive an email confirming your order details shortly after placing it.

Order Shipped: Once your order ships, you'll get another email with tracking information, allowing you to track your package in real-time.

This means you'll stay informed about your order's progress every step of the way, without needing to log in to your account! Just keep an eye on your email for updates.Usually in 3-10 business days

Product FAQs

All Vicci Beauty products are cruelty-free.

All Vicci Beauty products are formulated without gluten. They are not manufactured in gluten-free facilities.

Vicci Beauty products are developed and produced in the United States, Canada and Germany.

We occasionally offer samples of select products through promotions or with purchases. You can check the Vicci Beauty website or social media pages for current sample offers.